TO START SERVICE APPLICATION

Step 1: Click on the Online Services link in the menu.

NB: This opens the consular service portal in a new tab as seen below:

Step 2: Click on the CONSULAR SERVICES link in the menu to show all the services available.

Step 3: Click on the Visa Application service from above and read the information.

Step 4: Click on the various buttons listed and read, to acquaint yourself with the required information to enable you to fill out the form with the required information:

• Visa Steps
• Requirements
• Application Fees
• Mode of Payment

Step 5: Read and click on the NO or YES button to start the application process

Step 6: Fill out the form and click on the CONTINUE button to progress

Step 7: Complete all 12 steps and click on the FINISH button for your application to be submitted to the mission.

**Note: If the FINISH button is not clicked, your application will NOT be submitted to the mission.

Step 8: Print a copy of the completed form (also sent to the email used for the application) and post the passport with a self-addressed envelope for processing

TRACKING AN UNFINISHED APPLICATION

When you start an application and you are unable to complete it, track the application by following the steps below and continue to finish.

Step 1: Click on the APPLICATION TRACKING menu. Use the reference number and email address used in the application to continue the application till FINISH

**NB: Only applications that progressed past Step 2 can be tracked and completed.

Check your email (used for the application) and get the reference number. If you don’t find it in your email, contact the mission for assistance.